Cancellation and Refund Policy

Marketer-X commits to provide always with optimal service, however, the client has always the right to cancel the provided services at any time.

The service provided may be stopped right away. The client, in this case, would have to simply complete any payment/s due for any service/s that were served until the cancellation date (including the remainder of the initial report).

*Lifetime and Monthly Subscription rates (and all prices stated on this website) may vary/increase from time to time.

For cancellations on services for Google Ads Management, the client may cancel at any time and in this case, the client would have to pay for the hours served until the date of termination of services.

For SEO Services, the client may stop services at any given time and then complete payment for the number of days that were served until the date of termination of services.

In this case, we would calculate the amount based on the agreed monthly budget and divided by the number of days of the current month and then multiplied by the number of days that were served until the end of services + the remainder of the initial report if this one was being paid in instalments.

*If the client was paying the initial report in instalments, then to this sum, he/she should add the remainder of that initial report in one payment.

For Lead Generation Services, cancellations can be done at any given moment without any further obligations, however, any leads that were already provided until the last lead campaign stopped receiving leads, must be paid in full.

Note that any running campaigns once paused/stopped may continue to show for a certain time (according to Google, it may take anywhere from 24 and 72 hours until such campaign/s are not showing anymore). This means that if any lead is generated during that period, it must be paid in full as it’s still being charged by Google or other advertising platforms.

For All Digital Marketing Courses, Bootcamps and/or Online Learning Marathons, a 14-day refund policy applies from the moment in which the respective course, seminar, BootCamp or online learning marathon was paid, however, if this one starts before the 14-day refund policy expires, then the beginning of such course, BootCamp or seminar overrides the 14-day refund policy and once a course is started there can be no refund.

* In the event that you feel unsatisfied or feel that the services provided did not meet your expectations, a refund may be made during the first 30 (thirty) days from the moment the service or course was purchased. Please be sure to contact us immediately if you feel that you’re not receiving what you’re supposed to so we can reach a solution in good terms.

For Account Membership or Subscriptions regarding WheelO’Deal,

14-Day Free Trial
Each user is eligible for one 14-day free trial per person. This is based on the user’s email, full name, and phone number, and can only be claimed once. No credit card is required to access the free trial, allowing you to explore WheelO’Deal with no commitment for 14 days. Once the trial period expires, you can choose to subscribe to one of our plans.

Plan Upgrades and Downgrades

You may upgrade or downgrade your subscription plan at any time through your account dashboard.

• Upgrading: When upgrading to a higher plan, the changes will take effect immediately, and any price difference will be charged pro-rata based on the remaining term of your current billing cycle. You’ll gain immediate access to the new plan’s features.
• Downgrading: When downgrading to a lower plan, the changes will take effect at the start of your next billing cycle. Please note:
  • If your current plan includes more resources (e.g., Landing Pages) than the downgraded plan allows, the system will automatically retain the earliest created resources and remove the excess unless manually adjusted by you prior to downgrading.
  • No refunds will be issued for downgrades; only future billing cycles will reflect the updated plan price.

For further assistance regarding plan changes, feel free to contact our support team by opening a ticket here: Open a Support Ticket

Paid Subscriptions
Once you transition to a paid subscription, please note that we do not offer refunds for any payments made. However, if you wish to cancel your subscription, you may do so at any time. Your cancellation will take effect at the end of the current billing cycle. This means your subscription will continue to be active until the conclusion of the current period, at which point it will no longer renew.

No Refunds on Subscriptions
Refunds are not available for any paid subscription, whether quarterly or annual. Cancellations will stop the subscription from renewing, but no refunds will be issued for the time already paid.

Switching Between Plans
Switching between different subscription plans (e.g., from the Basic Plan to the Premium (“Better” or “Best” Plan) is allowed at any time, but it does not trigger a refund or partial refund for the current billing period. All changes to your subscription plan will take effect at the start of the next billing cycle.

Policy Enforcement
Refund requests will only be considered under exceptional circumstances and are subject to review and approval by Marketer-X SEO & Digital Marketing. We reserve the right to deny refunds or exchanges that do not align with our policies.

For All Services

• There will be No Refunds on services that were already served
• If a service is paid in advance the legal policy of 14 days-refund applies (*not including the membership subscription – please refer to our subscription cancellation policy stated above).

(The Consumer Right to Withdraw; read about it here:

Case sample – European Union right to withdraw

The cancellation notice must be in writing expressing the wish to stop services on a specific date.

The cancellation notice must state the name of the client, the name of the business and the date when they would like to stop services with a signature and date of the signed day.

• A cancellation form is attached to each invoice.